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If you are not satisfied with your product for any reason, you can return it to us or exchange for a different color/size within 90 days of receiving it. We will issue you a full refund for the price you paid for returned items.
ITEMS MAY BE RETURNED IF:
The products are unwashed and unused (you can of course try the item on for fit)
The product is in its original undamaged packing (a carefully opened package is fine)
All tags are attached
The product is complete (e.g. both items of a pair must be returned)
You have kept your proof of postage in case the return is lost in transit
Currently our warehouse is working under limited operations in accordance with local authority guidelines for COVID-19. As a result we are only shipping orders twice per week to USA and once per week to Canada. We thank you for your patience in the case that your order may be delayed as we work to adhere to new social distancing and safety protocols.
Please note:
Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
Orders will be processed in accordance with the Terms and Conditions of sale.
We are unable to redirect orders once items have been dispatched.
TAXES & DUTIES
Taxes and duties are calculated according to your shipping destination and itemised in the checkout page and on the Order Confirmation.
