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Customer Service

Delivery

GET YOUR HELLY GOODS DELIVERED DIRECTLY TO YOUR HOME

Delivery will be made by standard courier from Born, Netherlands during normal business hours, Monday to Friday. 
All orders placed before 10.00 am will be handed to our preferred carrier the same day. Orders will be delivered within approximately 2-6 working days. We do not deliver goods to PO Boxes.

Please note:

  • Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.
  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
  • Orders will be processed in accordance with the Terms and Conditions of sale.
  • We are unable to redirect orders once items have been dispatched.

TAXES & DUTIES

Taxes and duties are calculated according to your shipping destination and itemised in the checkout page and on the Order Confirmation.

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