Customer Service

Return Policy

WE OFFER A 90-DAY FREE RETURN POLICY

We want you to be happy with your Helly Hansen gear, that is why we offer a 90-day free return policy. If you are not satisfied with your product for any reason, you can return or exchange within 90 days. The product must not be used and remain in its original condition. *Lifa Face Masks are not eligible for returns.

DUE TO THE ONGOING GLOBAL CONCERNS REGARDING THE COVID-19 PANDEMIC, OUR NORTH AMERICAN WAREHOUSE OPERATIONS HAVE BEEN REDUCED IN ORDER TO MAINTAIN THE SAFETY AND HEALTH OF OUR TEAM MEMBERS. AS A RESULT YOU MAY EXPERIENCE DELAYS IN YOUR REFUND PROCESS. WE THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING DURING THIS UNPRECEDENTED TIME.

REGISTER THE RETURN

Register your return below and receive your pre-paid return label at the end of the return registration process.

Please contact customer service at (+1) 866-435-5902 if you need help registering your return.